Before the advent of current technology, fleet managers had to maintain bulky logbooks and employee records in one computer system. However, thanks to more accessible software, fleet managers can now enjoy sophisticated systems that offer more transparency, convenience, and efficiency for the entire organization. As a result, drivers can do their jobs better, and customers can enjoy real-time tracking, enjoying the assurance of knowing exactly where their cargo is at all times.
Fleet management is a growing market, expected to reach $34 billion by 2025, according to a survey published in June 2020. For this reason, cloud-based fleet management systems and software-as-a-service (SaaS) are taking enterprises by storm, allowing them to manage their fleet in a more streamlined way. Here are four benefits of having a fleet management system:
1. It Enhances Drivers’ Performance
Every fleet must have responsible, competent drivers that ensure the safe transportation and delivery of goods. Irresponsible driving techniques often reduce a fleet’s lifespan and can even result in fatal accidents, which is why fleet managers need a way to record performance. The good news is that a fleet management system enables just that, as it provides good solutions that allow managers to track driving patterns, ensuring drivers are on their best behavior.
These systems also come with GPs tracking, assisting managers and dispatchers in tracking the location, speed, driving methods, and even vehicle diagnostics. With access to such data, fleet managers can map their strategies to attain the lowest risk possible. Managers can even use such information to gamify weekly or monthly targets, incentivizing drivers to perform at their best.
2. It Lowers Costs
Fleet management software is naturally equipped with automation, which means it can take over tasks that you can offload from administrative staff, reducing the need to hire more personnel. The software can send reminders and email notifications to ensure a solid plan for repairs, maintenance, and punctual fleet audits. You’ll then improve your fleet’s lifespan and save on expenses since you won’t have to buy new vehicles that require replacement due to irreversible damages.
You’ll also get to manage your fuel more efficiently since you’ll be actively monitoring actual fuel consumption on certain routes or distances. You’ll then know which vehicles eat up more fuel or the driving techniques that lead to fuel waste.
3. It Automatically Generates Reports
Fleet management collects valuable data through GPS tracking systems and onboard devices like the odometer and electronic logbooks. However, it can also provide critical insight by turning these into reports on driving methods, vehicle maintenance, delivery time, and other factors. You’ll understand your drivers’ performance more and instruct them to achieve optimal efficiency with this information. You can even integrate APIs into the system to share the data it collects more efficiently.
4. It Leads to Better Customer Satisfaction
Lastly, having a fleet management system often leads to improved customer satisfaction. Customers quickly abandon a brand when they’ve experienced poor services of any kind, particularly in delivering their goods. Fortunately, with a fleet management system, you can deploy optimized routing, which will add more efficiency to your ETAs and achieve more error-free deliveries. You’ll also have access to real-time updates on traffic and other potential reasons for transit delays, allowing you to prioritize deliveries, especially to customers who have paid extra for faster shipping time.
A fleet management system can help you resolve many of your issues since it is designed to automate and optimize, reducing the stress and headache of overseeing various logistical aspects at once. By using a fleet management system, you’ll have access to all the data you need and make the corresponding decisions that will keep your customers happy and your organization growing.
If you want to add a fleet management system to your operations, let us know at Seisan Consulting. We are one of the top tech consulting firms helping businesses realize their potential through tailored state-of-the-art digital solutions for any problem or budget. Our services include mobile apps, responsive website development, geospatial development, systems integration, and many more. Contact us today to find out how we can help you meet your product needs!